TECHNICAL SUPPORT

Shop logistics & sterile specs

Direct line for bulk shop orders, custom hardware inquiries, and immediate access to sterile batch certificates. We keep your stations running without downtime. Submit your inquiry below for rapid technical response.

DIRECT CHANNEL

Logistics & bulk support

Get in touch with our logistics team for bulk pricing, sterile documentation, or custom hardware support. Licensed shops receive priority routing and dedicated account managers.

LOGISTICS FAQ

Frequently Asked Questions

Sterile Certifications

Shipping & Downtime

Every shipment contains a direct QR link to its sterile batch certificate. You can also request technical spec sheets and autoclave logs by submitting your lot number through the form.

Orders placed before 2 PM EST ship same-day directly from our sterile hub. We offer guaranteed overnight shipping options to prevent any station downtime.

Bulk Shop Orders

Flagship Hardware

Licensed studios qualify for bulk tier pricing on all daily-driver consumables. Contact our logistics team with your shop license number for immediate wholesale activation.

Our proprietary flagship hardware is hand-assembled in limited runs. Custom orders and technical inquiries typically ship within 5-7 business days of confirmation.